FAQs
If it is within India – we do ship on the same day or next working day. We have partnership with best of local logistic providers in Ahmedabad who can assure delivery maximum 2 days.
Go to create account link of the website.
You can simply go to your account and change it.
Please call us on the helpline number +91 9016663711
Currently, through this portal, we are accepting orders only from India. For any overseas deliveries, request to reach out to given contact details, we can speak and plan the delivery.
Generally yes, unless and untill the request is for bulk order. In order to deliver the bulk order, we may need to split the items in more than one boxes.
“Customer needs to initiate the process for return by calling at given contact details of C&S.
– 100% refund only if there is ZERO damage to the product.
Other conditions for refund,
– Return transport expenses to be bared by customer
– The money to be transferred back to customer within 6 business working days after receipt of undamaged product.
– Customer needs to share the bank details to which the money to be transferred
– If the product has been damaged, no money to be transferred
“
C&S will bare expenses of transport back to C&S and will plan delivery of correct product without additional charges within 2-3 days post receipt of wrong item back.
C&S will bare expenses of transport back to C&S and will plan delivery of correct product without additional charges within 2-3 days post receipt of wrong item back.
You can write to curtailandsustain@gmail.com
You can either drop a message from “Contact Us” page or write to given email address or call on give phone number.
You can anyway correct the mail address anytime in your account. However, if the delivery had been shipped to incorrect address, C&S can’t take responsibility.
Yes, the order can be cancelled within 24 hours of placing order.